Quality Matters


What is Quality Matters (QM)? QM is a faculty-centered, peer-review process designed to certify the quality of online courses and online components. QM provides General Standards and Specific Review Standards that acts as the benchmark for evaluating the design of online and blended courses.

As a quality assurance system for online and blended learning Quality Matters can be used:

  • To provide guidance for improving the quality of courses
  • To design courses
  • For peer review
  • To evaluate courses under improved standards

For your first-time accessing QM:

Navigate to https://www.qualitymatters.org/ site. Click "Membership" button at the top of the page and select "MyQM Login". You will be directed to the sign-up tool. As a first-time user, you need to sign up and create an account for yourself. Provide your email address, and select "No, I am new here" and click the "Sign In" button. Enter your details such as your Name, Institution as Marist College, and create your own password for your QM account. Once the form is filled, enter the captcha provided at the bottom of the sign-up page and click "Create Account" button. Now, select your preferred program as "Higher Education" from the list below and click "Continue". Once the account is created, you will receive a confirmation on your registered email address. 

Submit a Course Review Application:

Navigate to QM site https://www.qualitymatters.org/, and enter your credential to sign in. If you are a first-time user, follow the steps mentioned above to create your account and continue. 

  1. Click "CRMS" icon at the top of the page and
  2. Select "Start a Review Application" link. 
  3. Check your institution name and click "Confirm Institution" button and then click "Next" button. Follow the steps and provide details to submit a course review: 

Step 1: Select the QM Coordinator (JaimeLynne Bishop) from the list. Now select your name from the Course Representative drop down list then click the "Next" button. 

Step 2: Select Internal Review as the type of review you would like. Click "Next" to continue.

Step 3: Provide course details like Course Number, Name, Brief Course Description of your review, Learning Management System (Brightspace), and Course Subject. Click "Next" to continue.

Check the box to acknowledge and click "Submit Application".

Submit a Course Worksheet:

To finish the application, you need to complete the online Course Worksheet.

Click the link available in the email to visit the course worksheet. Most questions require a response or a "N/A" if not applicable. Please log into the Course Review Management System to complete the worksheet. 

  • From the left menu, under the "My Course Reviews" choose the "Open Course Reviews". 
  • Select the "Courses I've Submitted for Review tab" and select the icon for the applicable course number. 
  • The Review Actions section towards the top of the screen displays the option to View, Edit and then Submit the Course Worksheet. Select "Edit" to complete the worksheet. 
  • Each question does require an answer. If an answer is not applicable to your course, enter "NA". You may save anytime return for further edits by clicking "Save Draft" button. 
  • Once the sheet is completed, submit the worksheet by clicking "Submit Complete Worksheet" button at the bottom of the sheet. A message will be provided confirming a successful submission of the worksheet.


a) You do not need to complete the Course Worksheet in one sitting but be sure to save your work as you progress.

b) After saving you MUST go back to the Review Actions main menu and Submit the worksheet.

c) The Review Actions section will house all documents/forms relating to the course review at each stage of the process.


QM Help Guides

These linked guides will bring you to the Quality Matters website where you can find assistance for using QM.

Vendor Support Documentation

Digital Education | email: digital.education@marist.edu | phone: 845.575.3572